Problems Opening The Citizens Bank Website with Internet Explorer (IE)

1) Open Internet Explorer (IE) and Click on the Gear Icon or the Tools Menu Option

2) Click on Internet Options

3) Click on Delete

4) Be Sure the "Preserve Favorites website data" checkbox is NOT checked, then click Delete

5) Click Apply, then OK

6) Close Internet Explorer (IE)

7) Re-open Internet Explorer (IE) and type the complete web address for The Citizens Bank of Philadelphia Website: http://www.thecitizensbankphila.com into the address bar and press Enter