Problems Opening The Citizens Bank Website with Internet Explorer (IE)

1) Open Internet Explorer (IE) and Click on the Gear Icon or the Tools Menu Option

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2) Click on Internet Options

3) Click on Delete

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4) Be Sure the "Preserve Favorites website data" checkbox is NOT checked, then click Delete

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5) Click Apply, then OK

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6) Close Internet Explorer (IE)

7) Re-open Internet Explorer (IE) and type the complete web address for The Citizens Bank of Philadelphia Website: http://www.thecitizensbankphila.com into the address bar and press Enter

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